Innovating Healthcare Access with
Our Technology
Composable, Scalable Design
Modular architecture on Microsoft Azure, scaling reliably to serve 25,000+ members monthly and beyond.
Analytics and Insights
Secure dual-portal engine that provides actionable business intelligence and supports data-driven outcomes.
Security with Compliance
All health data stored in ministry-certified EMRs, with HL7 and FHIR standards ensuring secure integrations.
Operational Excellence and Roadmap
Automated deployments, strict access controls, and a clear innovation roadmap to support continuous growth.
Our Services
What We Offer
Empowering your members with convenient, connected healthcare services
>70%
Wait-time Reduction
Need a family doctor? MRI? Scan? Specialist?
Care Navigation
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Proprietary GotoDoctor Service Engine with AI-powered algorithms (patent pending)
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EMR and insurer system integration for seamless coordination
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Real-time referral and follow-up tracking
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Virtual-first experience supported by in-person access when needed
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Member Journey
Wait-time Navigation
95%
of members and care teams accept recommended options
99%
of case requests accepted
70%
reduction on wait time
50+
Different types of care
1,000,000+
Members connected across our ecosystem
25,000+
Member requests a month
Virtual Care That Fits Your Schedule
Phone, Virtual, or in Person
Calls answered within 60 seconds
Average appointment wait time <22 minutes
About Us
To be the leading care intelligence platform in North America that transforms healthcare access and efficiency through connected technology, data-driven navigation, and a seamlessly integrated network of virtual and in-person care providers - delivering a uniform patient experience across public, private, and employer-based systems.
Our Mission
To redefine how patients, payors, and providers interact by:
Data-Driven Care
Bringing AI-driven intelligence to every touchpoint to streamline care.
Harnessing the GotoDoctor Service Engine
A data-intelligent platform with AI capabilities - to accelerate care access, enhance decision-making, and eliminate inefficiencies across the healthcare continuum.
Tommy Cheung,
Founder & CEO
With over 25 years of industry management experience, including at publicly traded retailers, ministry of health, pharmaceutical institutions and provincial professional association, Tommy has established a number of ventures and received multiple recognitions for his works.
A graduate from the University of Toronto, Faculty of Pharmacy, Tommy also completed his Master of Business Administration at Schulich School of Business at York University and Information Systems Management program at Ryerson University.
Insurance and Employee Benefits Advisors
Together, we streamline access to healthcare services, strengthen plan value, and support organizations in delivering comprehensive, modern benefits solutions.
Kevin Dougherty
Chief Strategy Advisor
Former President of Sunlife Canada
Marilee Mark
President
Marilee Mark Consulting Co.
David Tompkins
VP, Sales
Manitoba Blue Cross
Shawn Leslie
President & CEO
The Leslie Group Limited
Arthur Kennedy
Senior Advisor
Gotodoctor
Cheryl Kerr
Founder and Managing Partner
Medex Healthcare Services
Andrew Duckman
Partner
Fort Capital
300+
Integrated pharmacies and clinics
100+
Physicians and specialists
70+
Years combined experience in clinical management
100+
care support and technology development team
Partners & Market Validation
GotoDoctor integrates private insurance health benefits with provincial health services - not competes with them - ensuring that your members receive sustainable, insured care within Canada’s public system. Its platform is trusted by Canada’s leading healthcare and insurance enterprises.
Insurance & Benefit Partners
Healthcare & Corporate Partners
Why Partner with Gotodoctor
For advisors and insurers, partnering with GotoDoctor means:
Accelerated member access to quality care
Reduced claims costs through proactive intervention
Proven ROI and measurable outcomes
White-label capability for TPAs and insurers
Real-time analytics and reporting
We help you enhance benefit value, strengthen client retention, and deliver a differentiated member experience.
Contact Us
Get in Touch
Reach out to us for inquiries or collaborations.